Everglades Research Paper

The Florida Everglades is the state’s most highly visited park in the state. The Everglades is also home to thousands of animals, reptiles, and plants. Many tourist travels just to get a glimpse of the many exotic reptiles. Although, the Everglades is very beautiful it’s also one of the most endangered parks in the state. The park is endangered from humans and land developments. The state has laws imposed to protect the everglades. In order for people to save and protect the Everglades there are things we have to do on part. Throughout this essay I will go into depth about the different species, human threats, and what we can do to protect one of our states natural wonders. The Florida Everglades formed from the Kissimmee River and Lake Okeechobee, this mass body of swamp lands stretch’s over 11,000 square feet. (U. S Department of, 2011). The Everglades has imbedded itself into our ecosystem, which has formed biological structure for the southern half of the state. Many, of the species depend the on the biological structure that the Everglades provides to the land. Many mammals such as the Florida Panther only found in the state and is classified as endangered species calls the Everglades home. Florida Panther depends on the warm weather and vast land to survive. The Florida Panther continues to be an endangered species because it has been hunted by tourist. Many, other mammals, such as deer’s, rabbits, and fox’s all depend on the biological structure found within the Everglades. The White Tail Deer, one of the most beautiful deer’s and highly favored in classic fairy tales such as Bambe. The White Tail Deer are commonly found in other parts of the world but In Florida the White Tailed Deer is particular smaller than the others found in the country. They are particularly smaller because they don’t have all the extra layers of fat, which other deer’s living in other parts of the country need to protect them from harsh winters. The White Tailed Deer depends on the biological structure for food; the deer’s feed on the saw grass found within the Everglades. The Marsh Rabbit is also found within the Everglades, is the most dominant member of the rabbit family found in Florida. The Marsh Rabbit depends on the biological structure for a couple of reasons. The rabbits depend on the wet marshes and pinelands, over the years they have adapted to the biological structure. The Marsh Rabbits are unlike many other rabbits, since they have adapted so well they have become great swimmers. Many tourists have claimed to see the Marsh Rabbit swimming within the marsh lands. Another, animal that has grown to the divine biological structure of the Everglades is the Gray Fox. The Gray Fox builds their home within the marsh lands, a den semi under the ground. The Gray Fox also is the only fox that can climb trees, this asset puts it above the other fox’s because it gives them a unique hunting ability. The Everglades are filled with hundreds of different mammals but the Everglades is also home to many different reptiles, tourist flock to the Everglades in hopes of catching a glimpse of the American Crocodile. The American Crocodile is one of the most well known reptiles hidden within the depths of the Everglades vast swamp. The American Crocodile is a predator and can be seen with a protective boarder, the crocodile depends heavenly on the biological structure of the Everglades. The swamp land doesn’t only help them prey on other animals but also keeps the crocodile from being prey. The American Crocodile is a huge reptile but it also is prey to hunters and snakes. Snakes are another reptile that rules the swamp lands of the Everglades. In recent reports Anaconda’s have been reported to be in the Everglades and they prey on all animals. Despite the different reptiles found within the swamp of the Everglades, many birds are commonly found within the Everglades. In the 1800’s John Audubon stated, â€Å"The sky was often darkened by the flocks of numerous birds above. (U. S Department of, 2011). Many birds would flock to the Everglades during the winter to escape harsh winters from up north. The Everglades skies aren’t filled with as many birds anymore due to numerous reasons. One of the saddest reasons that many animals and reptiles are losing their homes is because of humans and land development. The beautiful of the Everglades is simply breathing all the creatures and different plant life is a joyous site to witness. The beauty of the Everglades that past generations has witness isn’t the same that the current generations witness. As the years progress we continue to do more harm to our beloved Everglades. We continue to push our animals to relocate and find new homes because we take away their land for our own personal developments. The population continues to increase and that calls for newer and better developments, more and more of the Everglades is being taking away from plants and animals. This land that is being taken away from the plant and animal species is being turned into communities, shopping plazas, and other new buildings. The Everglades once rumored to be 22,000 square feet has over time become no more than 11,000 square feet. This major drop over years and years is a result of land development. The continuation of taking land away from our animal and plant life in the Everglades can result in horrible consequences. Animals will eventually be forced to find homes somewhere else and we will lose valued plant life. The land development has become a problem within the Everglades and we are destroying a treasured park in our state. As much as we are destroying our land, tourists are bringing even more problems to our Everglades. In the year of 2003 many viewers witness all over the world a snake devour a crocodile. Many, people sat shocked and watched the event reply on national news channels repeatedly and many of these viewed wondered how this could be happening in our Everglades. Since the beginning of time some people have loved to have exotic pets and many times with these exotic pets people don’t understand how to tame the animal. In consequence of not being fully aware of how to tame an animal decide to rid themselves of the animal by dumping them into the wild. The Burmese Python has become a favorite pet among many individuals and many of these individuals don’t understand how to tame the python. Many of this pythons has been found in the Everglades and other animals that don’t belong in the Everglades have been found. Animal dumping is increasing and people are using the Everglades as place to dump unwanted pets. The Burmese Python does not belong in the Everglades because it has an increasingly hungry appetite for other animals and the climate in the Everglades is the perfect climate for pythons. The pythons can survive in the Everglades climate and have many different animals to choose from to devour. Some estimates, there are now 150,000 pythons in the park and there is no doubt that pythons pose a grave threat to the fragile Everglades ecosystem. † (Scholastic Scope 2010) All these issues need to be addressed from the dumping of animals to land developments because we are in many ways destroying one of national treasures. There are many groups around the country and state devoted to helping our national parks. Unfortunately these groups can’t save our Everglades by themselves; they need assistance from community and state government. There are many ways to help protect the Everglades; the easiest form is by sending monetary denotations. Monetary donations help fund different projects and groups committed to saving the Everglades. Another, way for an individual to help save the Everglades is through volunteer work, taking time out of their schedule and help clean up the Everglades. Individuals can also write letter and petition our government to do more for our Everglades. The government has a great influence on people, they can do more to help protect the Everglades. Our Everglades is a national treasure and is beautiful park home to many different animals and plant life. The Everglades provide numerous benefits to our ecosystem. Many animals and plants depend on the Everglades and its habitat as a source of life. We as individuals have to protect that way of life for the animals and plants. In process of protecting the everglades for other species, we are also are helping to protect our ecosystem. The different situations in the Everglades can improve but it will take a full effort from parts. Protecting and providing homes for all the different species in the Everglades is very important and very fundamental to our lives.

Are Lord And Lady Capulet Good Parents? Essay

The Victorian era was a tremendously exciting period when many artistic styles, political and religious movements flourished. It was the era of invention and progress and it would prove to progress a lot leaving Victorian life at the end of Queen Victoria’s reign unrecognizable. Life in Victorian times was very much based on and steeped in tradition, religion and reason. This is why they were hugely fascinated by things outside the box like ghosts, the supernatural, magic, foreign travel and Arabian nights. Foreign travel was only available to the extremely rich, the army and health services, and Arabian nights was like a fantasy land to them. Reading about things like this was like naughty literature to them, a secret thrill that they shouldn’t be reading as it’s against there religion. Victorians were starting to think it was possible that other things could be out there, expanding there minds to different possibilities, taking in more ideas and enjoying it. The Monkeys Paw (W.W Jacobs) and The Red Room (H.G Wells) are both Victorian short stories pushing against reason and religion and filling the Victorians minds with endless possibilities. Where The Red Room is more a traditional Victorian gothic ghost story The Monkeys Paw is more to do with foreign travel, different lands and magic. The Monkeys Paw is W.W. Jacobs’ most famous story and is considered to be a classic of horror fiction. A tale about morality, the right thing to do, the dangers of the tempting fate and messing around with things you don’t understand. It sends out a message†¦ ‘Be careful for what you wish for’. The opening of the story is a metaphor of society, the Victorians were very cozy in there lifestyle. Huddling together to keep England, keep ideas, keep reason, keep religion and stick to what they know but new things are trying to get in. When Jacobs wrote The Monkeys Paw the Victorians were curious about exotic far off lands and travelling, a popular saying at the time was â€Å"the sun never sets on the British empire † By the early 1900s, England had conquered and colonized countries all over the world. The saying meant that somewhere in the world it was always daylight, and there a British colony could be found. Jacobs uses foreshadowing, imagery and symbolism in this story to explore the consequences of tempting fate. His careful, economical creation of setting and atmosphere add suspense and tension to the tale, two of the main story themes along with fate and chance. As the story unfolds, author Jacobs provides many hints that, indeed, the monkey’s paw does possess strange powers, and that tempting fate by making the three wishes is a grave mistake†¦ The story begins with a contrast between a close cozy Victorian family in Lakesnam Villa that are huddled together by the warm fire, father and son playing chess whilst mother knits against the terrible cold damp remoteness of the outside world hidden behind the closed blinds. The name of the villa of which they live is named ‘Laburnum’ which is also the name of a deadly poisonous plant, making the characters home the name of a deadly plant could be informing the reader something bad could happen later on within the story so this makes the reader wonder more creating tension within the reader as they are apprehensive as to what will happen next. Down the page a bit when Mr. White puts his king into â€Å"sharp and unnecessary perils† and soon sees â€Å"a fatal mistake after it was too late† it’s a kind of mini-drama, one that tells us what is about to happen in the story. Its using foreshadowing to depict and event early on in the story that is real ly a big part of the plot that is soon to unfold, it’s a clever and sneaky parallel to the ending which becomes only clear on your second read. We get our first look in at tension and suspense when the cozy atmosphere is suddenly disturbed by sudden noises such as a banging gate and heavy footsteps, it’s the best example of suspense and tension as the reader feels that there must be a reason behind a visit to such an isolated place, it also makes the reader more curious. The banging of the gate heralds the arrival of their guest, Sergeant-Major Morris, ‘a tall, burley man, beady of eye and rubicund of visage’ his descriptive description of appearance makes impact on sight as he’s so big in the room, towering above the White family. His appearance and experience is broader and he is the catalyst for the story as he brings the monkey’s paw to the Whites’ home which will change there lives forever. Morris is both familiar and exotic. Morris and Mr. White began their lives in approximately the same way; Mr. White remembers his friend as â€Å"a slip of a youth in the warehouse,† But in his twenty-one years of travel and soldiering, Morris has seen the world and has brought back tales of ‘wild scenes and doughty deeds; of wars and plagues and strange peoples.’ He’s been a lot of places and seen a lot of things yet the White family cant possibly imagine going to another country, living there life in a routine and never stepping out of it but Mr. White hints that he does want to travel stating â€Å"I’d like to go to India myself,†. Morris advises against it though saying â€Å"better where you are,† travelling isn’t all that good, better to stick to what you now instead of pushing boundaries. They’ve shared a few drinks and Morris’ eyes are brighter with his third glass of whisky at the Whites’ hearth so Mr. White now decides to bring up a previous conversation that was maybe let slip at a pub when Morris was again slightly over the limit, dropping into conversation â€Å"you started telling me the other day about a monkeys paw or something, Morris† but Morris is not keen on picking up the story that he hoped would not be brought up and discards it, stating it as â€Å"not worth hearing† and being offhanded hoping to push it aside and forget it. He’s now got all three peoples attention as the ‘three listeners leaned forward eagerly’ but he doesn’t really want it. When he finally does tell them about the monkeys paw his ‘blotchy face whitened’ and his ‘glass tapped against his strong teeth’ he shows a lot of nervous body language clearly wanting to avoid the subject completely. He tells them of a spell put on the paw by an old fakir that â€Å"wanted to show that fate ruled people’s lives, and that those who interfered with it did so to their own sorrow† which is also the moral of the story and their â€Å"light laughter jarred somewhat† using alliteration to give a light feel as they laughed uncomfortably at what he said. He says the paw gives three wishes to three different men and that he and a man before him have both had three wishes each. Mr. White deliberately doesn’t ask what Morris’ three wishes were but it appears clear they didn’t go well and Morris doesn’t offer to tell them either seeming anxious as well as nervous at this point. Circumstances soon become s ad as he explains the first mans third wish â€Å"was for death† exampling the extreme power the paw has as ‘hush fell upon the group’. Morris thinks â€Å"it has caused enough mischief already† not wanting the responsibility of passing it on to any one else and the whole way through the story he’s talking with caution of not wanting them to touch it, he’s trying to warn them. â€Å"Better let it burn† he says, he’d like to see it destroyed to put and end to it but Mr. White has other ideas â€Å"if you don’t want it ,Morris give it to me† he says back. Showing true friendship Morris wont, not wanting any blame and trying to protect his friends by keeping them out of harms way but Mr. White cant resist temptation and the excitement of playing with danger, its naughty and he knows it could have consequences but he’s on the spot, its a heat of the moment decision let it burn or try it out making the readers are curious to know more about the monkeys paw and what all can it actually do. Since there is a bad impression of the paw so far in the story the readers will also want to know what is going to happen later on and how deadly the paw can be, this sense of mystery builds suspense and tension, he has no time to think about it and just goes for it. Trying to lift the mood and break the atmosphere Mrs. White to laugh it off â€Å"sounds like Arabian nights, don’t you think you might wish for four pairs of hands for me?† she says beginning to set the supper but Morris isn’t impressed with her humor, he doesn’t feel the subject should be joked or laughed about as its not a laughing matter and doesn’t appreciate her messing around with it. â€Å"if you wish, wish for something sensible† he says. There son Herbert on the other hand doesn’t believe in it anymore then he believes in Morris’ travels saying â€Å"if the tale about the monkeys paw is not more truthful than those he has been telling us†. Mr. White took the monkeys paw and gave Morris money for it although he â€Å"didn’t want it† and he ‘pressed Mr. White again to make him throw it away’ so even after being paid he wanted them to get rid of it proving he didn’t just want money for it. The White family are at first unsure what to wish for, Mr. White says â€Å"I’ve got all I want† not being a materialistic man and being very family driven/orientated he believes that having a family, home and being comfy and safe is everything which is a very Victorian ethic but eventually they ‘wish for two hundred pounds’ to cover the mortgage and make the home there own. Tension builds up in a mock dramatic moment as Mr. White breathes the words â€Å"I wish for two hundred pounds† as if in a tense film Herbert crashes the piano like a drum roll for dad, Jacob uses the sound effect to build tension and suspense builds up after he speaks the wish as its all silent and the reader is at edge expecting something to happen. After he wishes he drops the paw ‘with a glance of disgust’ convinced it had moved in his hand he says it â€Å"twisted like a snake† using a simile to create a strange imagery of evil things associated with bad things and bad deeds. Herbert dismisses the whole thing saying â€Å"I don’t see the money, and I bet I never shall† which is an ironic parallel to the end as he doesn’t see the money, but not because it doesn’t exist. Outside the wind becomes ‘higher then ever’ and Mr. White ‘started nervously at the sound of a door banging’ disturbing the ‘unusual and depressing silence’ tension builds here as the cozy atmosphere changes dramatically and Mr. White is left feeling extremely unsettled about the whole thing and the fact the atmosphere has changed so much from the outside influences trying to break in. Suspense is built again when Mr. White looks into the fire and sees faces that are ‘so simian that he gazed at it in amazement’ simian meaning ape like it will shock the readers and Mr. White and we see him get fearful for the first time in the story. The next morning is a completely different atmosphere, it changes from a scene from a traditional horror story of a noisy and scary outside and a silent dark solemn depressing inside to the scene of brightness and happiness at a typical Victorian family breakfast table as a ‘wintery sun streamed over the breakfast table’ The new atmosphere leaves the family thinking about the way they got caught up in the story the night before and allowing it to scare them silly. Mrs. White especially thinks that the fear of the night before was ridiculous saying even if the wish was granted â€Å"how could money hurt you† little does she know, it can and it’s using dramatic irony. Not believing in it didn’t prevent her from ‘scurrying to the door at the postman’s knock’ with a hint that she’s hopeful something exciting will still happen, and the money will still come. Later on in the day she watches ‘mysterious movements of a man outside’ using a soft alliteration sound the sentence also builds suspense of who this unexpected visitor could be and what he could want. More suspense is created as he hesitates at the gate ‘trying to make up his mind to enter’. The man appears to be wealthy looking which immediately makes Mrs. White assume he is here to give them the money as she can think of no other reason that a wealthy, well dressed man would come to her house. When he finally comes to the house she ‘apologizes for the appearance of the room and her husbands coat’ embarrassed and tense about the state of her house but he’s taking no notice creating more suspense as he looks for a displacement activity when announcing he comes from ‘Maw and Meggins’ were there son works. The wealthy man delivers the news of their son’s death in a perverted and strange way, dragging it out to build tension. He says he’s â€Å"badly hurt but not feeling any pain† building suspension and leaving the readers on the edge of there seats wanting to know what’s happened and if he’s alright, but sadly he’s not. In the consideration of there sons services they receive a ‘certain sum’ adding the most tension/suspense of all in the story leaving readers shocked as they know what’s coming, Mr. Whites lips are dry with the fear building up inside him as he asks the question he doesn’t even need to ask, â€Å"how much† The manner of speech in the story also creates a lot of tension, fear and suspense for the reader. For example there are parts in the story where there are quick, short dialogues between the characters. This helps to create a lot of tension as not only is the scene tense but also the quick dialogues helps to build up tension of that particular scene. These short quick dialogues help the text to keep flowing making the scene more chaotic and tense. Also during such conversations Jacob has intelligently used simple English, so the reader can digest the text and keep up with the fast pace of the conversation. The best example of such a scene is the conversation between Mr. White and Mrs. White after their son is dead and she wants him to use the paw to bring their son back to life. â€Å"The paw!† â€Å"The Monkey’s paw† â€Å"Where? Where is it? What’s the matter?† â€Å"I want it†

Sushi King

OUTLINE CONTENT| PAGES| introduction| 2| Question 1 (9 degrees of method)| 3-6| Question 2| 7-9| conclusion| 10| Appendix and reference| 11-13| Introduction Sushi King first opened in 1995, pioneering a new era of Japanese cuisine in Malaysia with our unique ‘Kaiten Sushi’ or ‘Revolving Sushi’ with quick service restaurant concept. Offering range of Japanese cuisine where everyone can enjoy it t really affordable price. With the nice environment that they have , they are really gaining quickly popularity to become the favorite among locals foreigners taste. From a single outlet in Kuala Lumpur, we have grown to encompass over 70 (and counting) restaurants nationwide, distinguishing themselves as the largest sushi chain of restaurants in the country. The affordable price, efficiency of services from their restaurant had proved that they have the distinctive advantages, our specially equipped sushi-making machines and conveyor system showcasing quality sushi in a hygienic environment, as we offer quick and fresh food to suit today’s fast pace of life. The unique experience of selecting from a variety of sushi dishes on the revolving conveyor belt at leisure has attracted a wide variety of customers from all walks of life, from Japanese tourists and expatriates to even those initially unfamiliar with Japanese cuisine. Today, we have expanded our expertise to include specialized catering services for a variety of events and functions. As they continue to grow, we set our sights on further regional and eventually international expansion. Come and indulge in the Sushi King experience today. Question 1 Based on your understanding of Services Management, please explain to the Regional General Manager of â€Å"Sushi King SDN BHD† the findings of your study on his company pertaining to the 9 methods (degrees) of classifying services 9 Methods (Degrees) Of Classifying Services Intangibility In Service Management, there are nine methods (degrees) of classifying services. This method helps the company to classifying the services according to the characteristics. The first degree of classifying services is degree of intangibility. In terms of degree of intangibility, all services can be placed on a continuum ranging from low to high intangibility. For example, the higher the intangibility of Sushi King, the more difficulties customers experience when evaluating the offering. Intangibility can poses problems for the operating system since intangible things cannot be stored. Besides that, intangibility things are also difficult to standardize, making the quality much more dependent on the employee providing that particular service. Service also cannot be readily displayed or communicated. In Sushi King if the worker posses to high intangibility, it will be difficult for customer to experience on what they perceived for that services when evaluating the performance. Customer Contact Required Customer contact required has one of the characteristics that is the fact that demand for the service is often instantaneous and cannot be stored and that a flaw in the service operating system will have an immediate, direct effect on the consumer. The interaction between the employee and the customer means that the service employees have to be both competent and communicative. Therefore it becomes even more important to select and train employees that fit these criteria in order to perform their jobs well as front office employee. In sushi king, the interaction between employees and customer is very important as it will perform their ways of job very well in order for them to have both competent and communicative. Simultaneity This is not necessarily the same as the previous dimension. Production and consumption can occur simultaneously without the customer being present. Home banking and phone banking, for instance, allow the consumer to consume the service without face to face contact with the sushi king service provider. This is not necessary same as contact of customer required. In order for sushi king to provide the best service to the customer, what they can do is they need to face to face with their customer in order to allow them consume the service, production and consumption still occur simultaneously. Besides that, with that customer can affect each other while employee might affect the outcomes. Heterogeneity Employee and customer are the source of heterogeneity. As a result, there will be more heterogeneity in high consumer contact organizations. . In order to perform really well, Sushi king need to standardizing the operating system might be away to reduce this homogeneity. The implications are service delivery and customer satisfactions depend on employee and customer actions. For example, when employee serve customer in bad ways, it will affect the sushi king in names as it will gives bad pictures of sushi king. Perishability This dimension is of course closely related to the degree of intangibility and the degree of simultaneity. Means that the lower the goods component in the offering and the more consumption and production overlap, the higher the degree on perishability. As a consequence, these offerings cannot be stored. Managing the operation system by means of capacity management thus becomes more complex. Capacity management itself will influence both the employees and the customers. For example, customers of Sushi King will experience shorter waiting times, while the employees will have to adapt to more flexibility. The implication of this dimension is it is difficult to synchronize supply and demand with services. Other than that, services cannot be returned or resold. Demand fluctuation over time Dimensions related of previous point, the more demand fluctuates the more capacity management becomes important. The implication of this dimension is manager of Sushi King also faced with the challenge of continues fluctuation in demand, for instance. When the demand for the services is higher than the capacity management, the company effectively loses its chance to serve the customer. When the demand is less than the capacity, the company will loses revenue owing to unused resources. Since the capacity is a fixed component, the only viable option for the service manager is to find strategies that assist them to influence demand, strategies which can attract customers to voluntarily alter their demand. Additionally, excess capacity or low demand will not only affect the company's profit, but will also affect the quality of service that experienced by customers. Service customization Customization refers to the need and ability to alter the service in order to satisfy the individual customer's particular preferences. In terms of degree of service customization, unlike goods which are mostly purchased ‘off the shelf’, services can be much more customized. This is especially true when there is a high degree of overlap between production and consumption. For example, a meal at Sushi King, which is assembled from prepared items, is low in customization and served with little interaction occurring between the customer and the service providers. The implication of degree of customization is it will affect the ability to control the quality of the service being delivered and the perception of the service by the customer. Labor intensity Labor intensity can be defined as the ratio of labor cost to plant and equipment. A firm whose product, or in this case of Sushi King service, it requires a high content of time and effort with comparatively little plant and equipment cost would be said to be labor intense. Customer interaction represents the degree to which the customer can intervene in the service process. Service direction: towards people or equipment Personal services like hotels and restaurants are more towards people while transportation are equipment. In sushi king they need to focus more in their service direction to people as it will be more important as people will give the perception towards their restaurants including their services. Question 2 Prepare a short proposal to the Regional General Manager whether the â€Å"future Service Direction† of Sushi King SDN BHD should be towards people or equipment and how to achieve that. Service direction towards people or equipment is one of the classifying services that refer whether company wanted to focus towards people or equipment. Sushi king is restaurant, with that in what that I think, sushi king need to be more concern on people where they are actually providing foods and services to people. For the future direction, sushi king need to be towards people because they are the one who consume what that sushi king had. In sushi king, they are required to prepare their worker with people oriented service in order to well perform in what that consumer wants and needs. Their worker also need to have different value and skills to really success fulfill customer needs. Sushi king future service directions is people so it related to customer relationship management (CRM). It is a widely model for managing a company’s interactions with the customers and services prospects. It also involve using technology to organize, automate and synchronize business processes, principally services activities for instance, but also those for marketing, customer service and technical support. The overall goals of customer relationship management are to find, attract and win new customer, service and retain those the company already has and reduce the costs. Most of the companies nowadays are difficult of improving customer service in order to impact customer retention levels. Customer relationship management can be achieved through the raising customer satisfaction levels that require comprehensive systems approach. There are several steps in building relationships of worker and customer. The first step is to setting a clear customer experience strategy. To establish a good strategy certain key practices are required. First one is staff at sushi king need to understand the overall organizations vision and mission, next, sushi king staff need to define customer organizations customer service direction as well as value and they need to ensure customer service is defined as a key responsibility for the business or department. Second step is to selecting correct people in order for sushi king to be having just a good worker. When recruiting employees to provide customer service, the process often tends to concentrate more on functional expertise, technical competence and knowledge rather than interpersonal skills. However, lack of the right attitude can drastically impact client satisfaction levels. Research has in fact shown that attitude is the most important requirement like skills and functional expertise can be taught. Therefore in selecting the right people, sushi king need to define the critical job requirements and develop scenario-based interviews/assessment centers to screen and select candidates. Sushi king needs to involve multiple team members in the hiring process and ensure evaluation is based on objective not based on subjective criteria. Third strategy is to developing, motivating and managing your people Even though you have hired the right people, there is still a need to orient them into the organization’s customer relationship culture and define key communication skills. Therefore to build a customer relationship culture, it is important for sushi king to provide training in key areas required to deliver exceptional personal service as well as reinforce these skills using ongoing coaching and feedback. Sushi king also need to measure current performance levels and reward performance using a combination of monetary awards and non-monetary recognition. Other than that is establishing effective service delivery processes that provide the foundation for smoothing or inhibiting the material service element of the customer interaction. Efficient service delivery systems appear transparent to the customer. The critical elements in ensuring a positive material customer experience are sushi king needs to mapping the service delivery processes and evaluating critical success points in the process. Sushi king also needs to defining service standards and objectives for these essential points and establishing service delivery procedures to optimize material service as well as sushi king can create service level agreements to smooth internal service delivery. Next is building in continuous improvement, no matter how effective the service delivery processes, or well-trained the service deliverers, things go wrong. Products have faults. Customers get frustrated. Things slip through the cracks. The organizations that are built around managing the customer experience are able to resolve these issues effectively. In order for sushi king to recover effectively, it is necessary for sushi king to actively seek customer feedback and complaints as sushi king cannot improve if you don't know what went wrong in the first place. Sushi king also needs to train staff on how to handle customer complaints effectively using the correct mix of empathizing, apologizing and resolution as well as make sure that the real problem is solved, not just the symptoms. Sushi king also need to focus on proactive (prevention) as well as reactive (cure) problem solving. Lastly is ensuring managers are the key change-agents consultants, we observe that senior management often has the vision, intention and commitment to introduce a comprehensive customer relationship management system. The make or break element is in involving middle management in the change process, and empowering them to be the key change-agents. To do this, it is important to sushi king to engage the management team early and often in the process and its involve management members in articulating the customer experience strategy. Sushi king also need to teach managers coaching skills so that they are able to articulate and reinforce the key personal service skills and use managers as facilitators when rolling out interpersonal skills training. Rewarding managers on establishing, monitoring and updating service delivery processes as well as ensures managers are able to act as an example to their teams. As a conclusion, sushi king really need to build customer relationship in order to gives the best future service direction towards people. Conclusion For the current condition in sushi king, their service actually got little bit of lack in giving service to their customer. With a bit of improvement and innovation, I am sure that they really can come out with very good service quality that people may perceive. Reference http://www. sushi-king. com/

Education Essay Example | Topics and Well Written Essays - 1000 words - 23

Education - Essay Example All this can be attributed to the grade inflation taking place in the countrys education system where students are credited with honours they do not deserve if the standard grading system was to be used. For example, according to a study done in1993, more students received grade A, while fewer students received grade B (Alfie, 2002). This was in comparison to the grading of graduates from the year 1969 and 1976. Does this mean that students graduating in1993 studied harder than those students of 1969 and 1976? This is not the case. This simply shows the diminishing quality of education over the years in the United States of America. This paper will examine the report of the committee on raising standards by establishing the fact that indeed grade inflation is present in the United States Education System It is evident that there is an increase in students grades while there is lacking a corresponding shift on achievement. However, the main issues concerning motivation and grading are being ignored or obscured. One major issue that contributes to grade inflation is the fact that substantiating such claims has been difficult. This is because reports revealing grade inflation are often self-reports, which are rendered unreliable by the government and stakeholders in the education sector. For example, in the study done to study the grades in 1993 and those in 1969 and 1976, the survey did not substantiate the grades that were gotten in 1969 and 1976, thus they cannot be compared to establish the true facts (Alfie 2002). However, other researches done have been used by the government and stakeholders to show the â€Å"accurate† scenario with regard to grade inflation. Clifford Adelman conducted such a study where, he compared over 3000 transcripts (Alfie 2002). According to this research, grades had actually dropped in the past two decades. The main question here is

Importance of Intellectual Capital Essay Example | Topics and Well Written Essays - 1000 words

Importance of Intellectual Capital - Essay Example Intellectual capital produces wealth through information technology and also encourages business leaders to become critical analysts of economic trends specially those factors associated to finance, performance management, production, distribution, marketing and other related exchanges in trade flows, investment, and human resource management. It also hastens wise decision-makings on matters affected by political and market behaviours. These days, business enterprises rely on information capital as technologies have elaborately underscored the role of information, knowledge and experiences for economic activities. It’s in this context too that the world’s economy transitioned itself from simple dependency on science and technology to an economic system that considered the production of knowledge as primary factors for business management. Nowadays, intellectual capital is considered as the most valuable asset in this era of information. Business leaders would opt for hu man resources that have strong cognitive skills and the capacity to undertake market research and finance analysis. Moreover, the operation of a corporation require intensive and accurate reporting of all offices or departments to know results and which will form part in the planning for execution, and auditing – processes that are integral to effective corporate governance. Experts opined that investors and information users would certainly delve into the reasonableness of justification, for instance, in accounting information. The latter is needed for financial and operational decision-making which may cover issues on investments, credit, management stewardship, resource allocation and corporate responsibility. Thus, shareholders would demand documented accounting to determine growth, return of investments, risks, capital gain or profit, for stock options or for rewards. For monitoring purpose and management concern, quality accounting information is necessary to ascertain collation, litigation, or political costs, including concern for competitive leveraging. Such wide information is required in managing business to enforce regulatory measures to protect and control business interests. 2. Why investors and other information users search for intellectual capital information from other sources? Investors search for intellectual capital to ascertain that their investments will be managed well. This relates to business sector’s interest to be certain that the company they collaborate or partner with have the capacity to professionally manage assets, real estates, or securities -- which include bond and debt instruments. With financial stability and profits as goals, investors and information users will also be interested that the intellectual capital of the company can wield demanded performance that warrants better if not excellent corporate standing of a company. As such the company will also be evaluating to assess financial viability, to deter mine business leadership and to secure return of investments. Thus, for company seeking more capital investments, disclosure of financial status offers corporate reputation; inspire third party certification that will show its compliance or adherence to legal requirements. A corporation with business integrity could assert corporate control

Human resources and employment rights Literature review

Human resources and employment rights - Literature review Example Providing value and respect to employees can help the organization to avoid several workplace issues regarding employment rights (Bach, 2003, pp.11-13). The study will provide a theoretical framework about the issues arising to several HR practitioners regarding various employment rights. Literature Review Several global organizations face significant challenges due to the regulation on unfair employee dismissal. According to these rules and regulation, an employer cannot simply terminate the employees based on several unethical reasons. Traditionally, employers recruit new employees based on the competency of the employees and several organizational policies. It is true that several workplace hazards can reduce the ability or physical competency of the employees. In this case, it is the moral right of the employees to expect employment. Few organizations used to terminate them with minimum compensation due to their reduced ability and competency. This issue can hamper the workplace environment of the organization as it can minimize the motivation level of the other employees. According to Gennard and Judge (2005), government of several countries have introduced several legal HR policies in terms of employment rights in order to provide justice to these disabled employees (Gennard and Judge, 2005, p.198). According to Daniels (2004), OECD countries collaboratively have developed employment protection regulation in order to protect the existing jobs of employees (Daniels, 2004, p.22). According to employment protection law, it is the right of all qualified and suitable employees to enjoy several aspects of employments. Old employees or several disable employees cannot be terminated for the sake of low performance and productivity. Several organizations have faced critical challenges due to this issue. Decision to terminate an employee can create huge legal risk for the employers. This employee termination activity needs to fulfil the policy of employment. Severa l workplace conflicts, such as religion, gender, race, ages, disability and national origin issues can violate the organizational culture which can reduce the performance of organization. The HR practitioners can face several issues related to employment rights. Making inadequate, disparaging and false comments about employees can create serious conflict. Inadequate employee or workforce management and emotional distress of employees will violate the employment protection law. In this case, the employees have the right to file a legal case against the management or the organization. According to Bone (2004), violation of privacy of the employees is strictly restricted (Bone, 2004, p.38). In terms of old employees, it is true that the old employees cannot provide similar physical performance comparing to the young and enthusiastic employees. Under the Medical and Family Leave Act, the employees have the right to take leave against appropriate claims. In addition, the employers of the organizations or the HR managers are bound to provide leaves to these employees if the claims are reasonable. HR practitioner cannot terminate them or cut their salary based on these aspects. However, several global organizations are facing various legal issues regarding employment rights. An employer cannot terminate an employee without proper and thorough investigation. In either case, the particular employee can sue the organization legally. If the

The New Deal by Paul Keith Conkin Essay Example | Topics and Well Written Essays - 500 words

The New Deal by Paul Keith Conkin - Essay Example The author stresses that it was of the effort of Roosevelt, that the American people were able to realize the reasons for Great Depression and began to accept it as an inevitable one. The opening chapter introduces us to Franklin Roosevelt and all about his political actions. The book also explores the New Deal's measures in the third chapter by stressing that all the attempts which were taken to put an end to the problem of unemployment in real sense met with failure. The author tells that though the intension and the notion of such actions were acceptable, the implementation was not proper. This is the real cause of the failure according to the author. Not much is indicated or explained about the suffering of the impoverished, unemployed workers in particular. Later, the author expresses his conception about the Welfare State and this part is very interesting. Conkin does not view the New Deal as a class conflict; rather his treatment is analytical and more sophisticated. We could see throughout the book, Conkin tries to give importance to the implications of the social welfare and places the labour relations in the second place as opposed to the leftists. Later, we are provided with some account of the welfare legislation, which according to the author has promised much and delivered little.

Young Entrepreneurs Assignment Example | Topics and Well Written Essays - 250 words

Young Entrepreneurs - Assignment Example His latest project in the solar-powered (LED) lantern has been described by many as the greatest innovation in recent time to cushion those who cannot afford the electricity. This project also aimed at providing light to school going children from poor families who could not stand the smoke of the local kerosene lamp The idea of developing the solar-powered lantern was originally presented by Wadongo at a local congress of young innovative youth’s forum in Kenya and was picked as a promising one with the potential to solve the problem in their communities. Wadongo did a lot of his research on the design and the sizes that most suited the targeted population. Through his various attempt to design the sustainable product that would not only last for long, but also provide a cleaner source of energy, he came up with something that has been appreciated worldwide. His bright idea that only started in a small village in Kenya has been recognized worldwide in various forums. According to the locals, Wadongo’s project is one that has helped more children go back to their schools and the impact being felt almost immediately. The performances have increased in most schools that have adopted the use of the solar-powered lantern. According to Wadongo, his project has not reached its peak yet w ith several additions intended to be made. He wants to extend the scheme to cover more areas in the country, and the same time sells his solar tapped power to major towns. He said that â€Å"this approach will work best for him due to the frequent power blackouts experienced in those towns’’. His idea was driven by the fact that 90% of the country’s power is generated from hydropower stations and the need for other reliable means of power generation was needed. According to Wadongo, the current power rates in the country are very high, and the consumers will welcome any form of cushioning. With the rates currently at Ksh 75 per Kw unit, he intends

Vodafone's Indonesian Expansion Essay Example | Topics and Well Written Essays - 1750 words

Vodafone's Indonesian Expansion - Essay Example From this study it is clear that the MPR consists of two houses the People’s Representative Council (DPR) and the Regional Representative Council (DPD). The DPR is the law making body. The republic of Indonesia largely functions like the government of US with the President holding all executive powers. The 33 provinces have the right to make their own laws within the constitution and since 2001 have been granted greater autonomy in their affairs. Five of them have special rights for such enacting their own independent laws. They are Aceh, Jakarta, Yogyakarta, Papua, and West Papua. Aceh province has promulgated the Islamic Shariah Law. Jakarta is the capital and the five largest cities are Jakarta, Surabaya, Bandung, Medan and Semarang. Indonesia’s GDP for 2007 is UD$ 408 Billion and the estimated per capita income is UD$ 1,812. It has a large service sector comprising about 45% of the economy. The industrial sector is a close second at about 45%. The rest is agricultur al. Employment is however highest in the agricultural sector at about 44% of the total 95 million working population. The total population is about 206 million. The services sector employs 36% and the industries employ only about 19% population. Among the major industries are petroleum and natural gas, textiles, apparel and mining.

Reserch proposal Dissertation Example | Topics and Well Written Essays - 2750 words

Reserch proposal - Dissertation Example Recently Saudi airlines have been criticized to be losing its customers due to their inferior customer service quality and poor price strategy. Customer is the heart and soul of any business organization, and if they are not pleased with the service or end product, then the business is doomed to failure. Any business needs to be revolving around the key concepts of customer satisfaction and customer loyalty. If customers are satisfied about a product or service, they keep coming back for more and also can attracts more customers from the potential market. Big airline companies like Saudi airlines, need to keep monitoring their quality of service in order to be top in the airline industry. They should make best use of the CRM programs to enhance their customer relation as well as profitability. According to (Avidian Technologies,2004) â€Å"Good CRM allows all of the information obtained to be shared among both the sales force and the entire company. The right CRM software should com bine all the elements of Customer Relationship Management, Sales Force Automation (SFA), and Contact Management†. Research Context I)Aim and Objective of the study The aim of this research is to assess the importance of the quality of service in improving customer service and loyalty in an airline service company. ... 2) To identify the research questions needed to be put forward in order to establish the research study. 3) Prepare a research design and data collection method. Specifically the questions which will be put forward in the research proposal will be as follows. 1. To what extend is the customers of Saudi Airlines satisfied with the customer service delivered by them? 2. Are the customers of the Saudi Airlines at the risk of leaving the airline? II) Relationship of service quality with customer satisfaction and loyalty Customer satisfaction is a very important criterion in any airline service, as this is the factor which helps in building the loyalty and the goodwill for the company. An unsatisfied customer is the root cause for the degradation of any service based industry. A good customer service is not just about profitability, but it is about how much value a business gives to its customer needs and requirements. Customer service definitely has to have access to the customer marketi ng database. Saudi Airlines being a top listed airline did not give much attention on the needs of the customer but took them for granted. It is seen that many complaints occur from customer as to flight delays, low service from cabin crew, inferior seating arrangements and poor welcoming services A customer is paying for a quality travel and if the airline is not considering on the quality of service, then they will lose the current customers as well as the potential future ones too. They have to know what each customer has bought in the past, and what they would expect in future. They have to have a record of past complaints and compliments. Customer is the soul of a business firm, and if they are treated well, then

Philosophy of life Essay Example for Free

Philosophy of life Essay Unit 1: The nature of values These Quotes and information are good to use when discussing values in any essay Values as ‘principles and fundamental convictions’ are abstractions until they are applied in the contexts of daily life. Values are made real or ‘realised’ when their meaning is expressed through choices made and behaviours acted out. Values are the priorities individuals and society attach to certain beliefs, experiences, and objects in deciding how they shall live and what they shall treasure. (Hill, 2004) principles and fundamental convictions which act as general guides to behaviour, the standards by which particular actions are judged as good or desirable. (Halstead, Taylor and Taylor, 2000) Unit 1: The nature of values These Quotes and information are good to use when discussing values in any essay Values as ‘principles and fundamental convictions’ are abstractions until they are applied in the contexts of daily life. Values are made real or ‘realised’ when their meaning is expressed through choices made and behaviours acted out. Values are the priorities individuals and society attach to certain beliefs, experiences, and objects in deciding how they shall live and what they shall treasure. (Hill, 2004) principles and fundamental convictions which act as general guides to behaviour, the standards by which particular actions are judged as good or desirable. (Halstead, Taylor and Taylor, 2000) Unit 1: The nature of values These Quotes and information are good to use when discussing values in any essay Values as ‘principles and fundamental convictions’ are abstractions until they are applied in the contexts of daily life. Values are made real or ‘realised’ when their meaning is expressed through choices made and behaviours acted out. Values are the priorities individuals and society attach to certain beliefs, experiences, and objects in deciding how they shall live and what they shall treasure. (Hill, 2004) principles and fundamental convictions which act as general guides to behaviour, the standards by which particular actions are judged as good or desirable. (Halstead, Taylor and Taylor, 2000).

Business Analysis& Decision Making Essay Example for Free

Business Analysis Decision Making Essay According to Haslam, Neale and Johal (2000), `the total factor productivity us in general defined in two main types; the Level of labour and capital and their efficiency of production; and the productivity of the firm. The productivity of capital and labour is calculated as: total outputs divided by inputs of labour and capital`. Labour cost in a company makes a major part of the production cost and should be therefore most cost efficient. The total employment divided to the total physical output equals the total labour productivity. EXAMPLE If a company produces more the one product or provides service rather the manufactured it can be difficult to recognise the physical output. Therefore, financial proxies such as value added or net output of employment are used. In order to compare the figures fair with each other, financial indexes can be produced. `This is possible by dividing the total number of labour hours into the value added`, (Haslam, Neale and Johal, 2000). The result of this calculation is the value added generated by labour hour. This index can be compare not just with the past years of production of a firm, in addition it is possible to compare with other companies to obtain a broad prospective about labour productivity and how efficient labour is used. Furthermore, over the years inflation changes the purchasing power of money and capital productivity varies. Assts may change value due to depreciation or capital consumption. Therefore, companies analyse the value added per  £ of fixed assets. `Capital productivity is calculated as capital stock (before depreciation or capital consumption) divided into the net output or value added figure`, (Haslam, Neale and Johal, 2000). The relationship between a growing product market and productivity is that; in a growing market the demand of a manufactured good increase. The result is an increase in volumes produced and sold. However, productivity is the output less the cost of production. Therefore, a growing market is not the only factor in order to achieve greater productivity. Like it was briefly pointed out in the paragraph above, labour cost is expensive and therefore should be used efficiently. A boost in productivity may occur whilst improving the productive flow. Due to the introduction of new techniques, working methods such as cell or mass production; and technical inventions such as conveyors labour costs can be cut and productivity increased. Another factor for increasing productivity may be employees’ satisfaction. In addition, in a growing market it comes to fragmentation and segmentation and the market matures. In order to stay competitive many firms lower their prices, which results less revenue generated. Employee satisfaction Labour time most efficient used labour efficiency, product quality, brand recognition and the economy Haslam, Neale and Johal, Economics in a Business context 3rd edition, Thomson Learning 2000, London

The Metamorphosis Symbolism

The Metamorphosis Symbolism The opening line of the story is shocking and bizarre. One morning, upon awakening from agitated dreams, Gregor Samsa found himself, in his bed, transformed into a monstrous vermin. In other words, Gregor is transformed overnight from a human being into a bug. Although it is unclear whether this metamorphosis is literal or figurative, this transformation is undoubtedly the focus of the entire story. Gregors lack of anxiety or panic upon recognizing his dreadful predicament is noteworthy. His conclusion that taking a later train to work will solve his problem is amusing. Taken literally, becoming an insect is reason to panic. His reaction suggests that the metamorphosis was subconscious; he did not literally change into a bug but rather gradually realized his status and felt like a bug. Eventually, however, Gregor realizes that he is just being used by his family. After this reality sinks in, symbolized by his agitated dreams, Gregory actually feels like a bug. He recognizes his isolation and alienation from society. The grand metamorphosis takes place, and eventually Gregor experiences a complete role reversal. He tries to catch the next train to work and to continue as he had before his realization. However, Gregor is so distraught that he cannot bring himself to get out of bed. Subconsciously he can no longer tolerate his familys treatment of him. However, it is only after his oversleeping that Gregor can begin to acknowledge his wasteful existence. Gregors oversleeping through agitated dreams represents his resentment of his pathetic situation. Before his transformation he would quickly jump out of bed to continue his miserable life without considering an alternative lifestyle. In his sleep however he is afforded the opportunity to momentarily escape life to contemplate his inner turmoil. The agitated dreams represent his pitiable existence; the oversleeping serves as the initial stage of Gregor recognizing this existence. Gregor is not the only character in this story that experiences a transformation. His parents and his sister are forced to change as well in order to adapt to their new circumstances. Upon realizing Gregors metamorphosis, his family leaves him in his room and isolates him, just as they had done in the past. His mother cant stand the sight of him, and they separate further. Gregors father is forced to return to work and thereby assumes the role of supporting the family. As long as Gregor was working, his father was unwilling to pursue a career; rather, he was content to let Gregor support the family all by himself. Thus, Gregors working allows Mr. Samsa to sit home all day doing nothing. It is only through Gregors inability to work that his father is forced to assume the role of supporting the family. Consequently, Gregors sickness and death facilitates his fathers career development. In his sickness, even his father cannot stand the sight of him and in disgust fatally wounds Gregor by throwing an apple at him. Kafka uses the apple to make a biblical allusion to symbolize the apple from the tree of knowledge. The apple represents Gregors awareness of his pitiful existence. His father throws the apple at him to show that Gregor is being rejected by his family. This new reality of alienation and isolation drives him to his ultimately fatal mental state. His fathers unhealthy dependence on his son leads Gregor to feel estranged. This alienation causes Gregor to manifest his feelings of worthlessness and isolation in a way that would affect his body. This mental breakdown eventually drives Gregor mad leading to his untimely death. Unlike Mr. Samsa, Gregorys sister cares for him and attempts to nurse him back to health by providing him with food and encouragement. However, even she is unable to put up with him after a while. She comments that the bug cannot possibly be Gregor as if it were he would have realized long ago that human beings cannot possibly live with such an animal and he would have left of his own accord. At that point, being completely stripped of his humanity and being, completely rejected by his family, Gregors transformation to a bug is complete. Ironically, Gregors miserable life of serving his family is better than the alternative. Once he can no longer provide for his family, life was not worth living. After Gregor is dead, the Samsas are relieved, and they make plans for their daughter to get married. As long as Gregor was alive, his family is unable to proceed through life and move on. Rather, they depended on Gregor for everything and made no effort to be productive. Their troubled relationship with Gregor was thereby harmful to the entire family. The numerous transformations in The Metamorphosis emphasize the importance of maintaining healthy relationships. The dysfunctional Samsa household relies on their son Gregory to support the entire family. This ridiculous role reversal not only causes Gregor to have a mental breakdown, but also prevents the rest of his family from pursuing their own careers. Only after Gregorys death is his family able to move on with life. Kafka uses the transformations in The Metamorphosis to reinforce the importance of maintaining healthy relationships. When people get caught in abusive relationships, their entire families fall apart. The important lessons that Kafka teaches in The Metamorphosis continue to have relevance today.

What The Mind Is And How It Wo :: essays research papers

What the Mind is and How it Works The first section of this book addresses the question whether or not the mind actually exists. Some believe the concept that because the mind does not have physical abundance that it does not exist at all. Bros goes on to say that "If we mistake concepts for fact, we will become increasingly ignorant of reality…" After this one would think that the author would go on to explain his view, however Bros does no such thing and rather leaves the issue hanging. The book goes on to talk about insults and how they affect our minds and bodies. Insults are not of physical abundance but our mind generates them and the effects occur within our bodies and hurt. Physical harm is controlled in our society and many times emphasized with. However mental harm is not controlled and the results are many a times looked down upon. Bros believes that there is no difference between a physical blow well aimed and a mental blow well aimed. The 1st crushes muscle and blood from the outside, the 2nd from the inside. He also believes that if there is a difference in degree between the two, it favors the first. The damage from a physical blow comes to an end when the physical impact ends. A mental blow reoccurs whenever we think back. Physical blows hurt! Mental blows keep on hurting. The author also disagrees strongly with the belief that we use only a fraction of our brain-in fact, he refers to it as absurd. He uses Darwin's theory as the basis of his argument. He states that nature does not create a complex of tissue the size of the human brain so that we can utilize 1% of it. I very much agree with Bros on this one. The rest of the book goes on to explain Peter's theory on how our minds actually work and what there functions are. Despite the big words and rambling on, I still find much of this book very hard to swallow because the author makes no attempt to explain the reasons for his beliefs. He also does not cite facts that backup any of his beliefs making the rest of the book sound much more like a bunch of assumptions. Anyway, Bros goes on to tell us his theory, stated as fact, of what our minds do.

Teaching Status Report Essays -- Education JPE Teaching Teachers Essay

Teaching Status Report After the wondering, dreading, and preparing, I am teaching in a middle school classroom. I entered the school feeling very ready. After weeks of studying, discussing, and writing about topics related to teaching, I was ready to implement my learning. During my first week I started by simply observing my cooperating teacher. From this observation, I have formed many opinions and views on my teacher’s approaches to classroom management and other topics. In regards to classroom management and discipline, my cooperating teacher is a naturally confident and strong-minded individual. When he walks into a classroom, he commands attention and even his peers feel obligated to listen to his powerful voice. Due to this natural power, I believe my cooperating teacher does not feel he needs a set of classroom management rules. If a student misbehaves, my teacher singles out the student and verbally corrects him/her. The only other method of discipline I have seen him utilize is movi ng a student who was especially troubling. This form of classroom management and discipline appears to be effective for my cooperating teacher, however as I begin to take over the classroom I feel that this method will not work for me. While I do not see myself as someone who can be bullied, I do not think I have the natural aggressiveness to be able to simply use my voice and intimidation as my single form of discipline. I think when I have full control of the classroom I will ask my cooperating teacher what other forms of discipline can be used, such as detentions, extra homework, or possibly in school suspension. I feel if the students know that I will use these punishments if needed, they will respect me the same way they respe... ... aggressive and demanding but I finally said in a loud voice, â€Å"Excuse me, I don’t talk when you talk, so don’t talk when I talk.† I think the students were as surprised as I was to hear me speak in such a tone. However, they did listen and did not talk for the rest of the period. I left the classroom feeling empowered and now I am comfortable with correcting the class when they misbehave. These accomplishments are what keep me interested in teaching. I make mistakes and face many challenges, but each experience makes me stronger and helps me develop skills I did not think I could ever have. I guess the best way to summarize my JPE experience is so far so good. My love for teaching has not decreased and I can honestly say I experience a feeling of joy and excitement when I drive to my school everyday. Hopefully, my next status report will be as positive as this one.

Financial Ratios, Discriminant Analysis and the Prediction of Corporat

The article Financial Ratios, Discriminant Analysis and the Prediction of Corporate Bankruptcy was written in 1968 by Edward I. Altman. The purpose of the article is to address the quality of ratio analysis as an analytical technique. At the time some academicians were moving away from ratio analysis and moving toward statistical analysis. The article attempted to determine if ratio analysis should be continued, eliminated and replaced by statistical analysis or serve together with statistical analysis as cofactors in financial analysis. The example case used by the article was the prediction of corporate bankruptcy. Ratios traditionally measure the most important factors such as liquidity, solvency and profitability, as well as other measures of solvency. Different studies have found various ratios to be the most efficient indicators of solvency. Studies of ratio analysis began in the 1930’s, with several studies of the concluding that firms with the potential to file bankruptcy all exhibited different ratios than those companies that were financially sound. Among the study’s findings were that the deciding factor of the predictor of bankruptcy should not be only a few ratios, as the measure of a company’s financial solvency may differ as the firm’s situations differ. The important question is to which ratios are to be used and of those ratios chosen, which ratios are given priority weight. After discussions, a multiple discriminant analysis (MDA), a statistical technique, was chosen. MDA was used primarily to classify and make prediction in problems where the dependent variable was in qualitative form, e.g. bankrupt or non-bankrupt. The primary advantage of MDA was its ability to sequentially examine individual ch... ...el such as: purpose of the loan, maturity of the security pledged, the history of the client with the company and the unique characteristics that the bank’s customers might have. It was the conclusion of the author that financial ratios when combined with statistical analysis still remain a valuable tool. The theoretical conclusion was that ratios used within a multivariate framework take on a more influential role than when used in isolation. The discriminate model was very accurate in the initial sample of 66 firms, correctly predicting 94 percent of the original bankrupt firms. The potential suggested used of the model included: business credit evaluation, investment guidelines and internal control procedures. The MDA model also showed potential to ease some problems in the selection of securities of a portfolio but further investigation was recommended.

Contemporary society Essay

Perhaps the most poignant criticism of the societies in these two novels is the violation of the principals and mores of modern society. In â€Å"The Wars†, death and injury becomes common place, and stopping to help a fellow soldier is not always permitted. â€Å"That was the rule. No one went back- even for a dying comrade. Only someone wounded could stay with another wounded man†¦ No one spoke. The dead all lay with their faces in the mud or turned to the walls of the trench. This was the only way they could be told apart from the wounded.† (Findley 118) More difficult to accept that this apathetic view of death is the enthusiasm that some of the soldiers in â€Å"The Wars† felt for the war and the destruction it caused. After being rained on with shells, having a close brush with death, â€Å"a bright young man with popping eyes turned to Robert and gushed at him: ‘Isn’t it marvellous!’ † Privacy is nearly impossible for ordinary soldiers. While on the boat, going to England the men â€Å"were cramped into spaces meant to hold a quarter of their number†¦ The make shift latrines and showers were virtually open forums where privacy was unheard of†¦ Up in the first class accommodations, the officers were somewhat better off.† (Findley 56-7) This also shows another disadvantage soldiers face that their superiors do not. Sexual abuse is seemingly common and goes unpunished in the novel. Four men rape Robert while his is in a changing stall at Asile Desolà ¯Ã‚ ¿Ã‚ ½. â€Å"His assailants, who he’d thought were crazies, had been his fellow soldiers. Maybe even his brother officers. He’d never know.† (Findley 169) Many aspects of the society in â€Å"The Handmaid’s Tale† also contrast modern societal values. Dead bodies are put on display for all to see. When on their daily walk Offred and Ofglen, â€Å"stop, together as if on signal, and stand and look at the bodies. It doesn’t matter if we look. We’re supposed to look: this is what they are there for, hanging on the Wall. Sometimes they’ll be there for days, until there’s a new batch, so as many people as possible will have the chance to see them.† (Atwood 40) Death does not have much shock value to individuals in the Gileadean society, as they have been exposed to it frequently. The Handmaids take part in the execution of a man who has performed crimes against society. â€Å"There is a surge forward, like a crowd at a rock concert in the former time†¦ Now there are sounds, gasps, a low noise like growling, yells†¦ he’s obscured by arms, fist, feet. A high scream comes from somewhere, like a horse in terror.† (Atwood 349) These women, who are not violent in every day life, are so desensitized to death that they are able to vent their anger through murder. Rape is common with the Gileadean society, although it is not recognized as such. Handmaids are required to copulate with their Commander, if the choose not to, they will be sent to the Colonies. With citizens being desensitized to death, enjoying killing and destruction, and the acceptance of sexual exploitation, the societies in â€Å"The Wars† and â€Å"The Handmaid’s Tale† transgress the morals of contemporary society. â€Å"The Wars† and â€Å"The Handmaid’s Tale† take place over dissimilar time spans, there are many societal parallels that are criticized in both novels. Soldiers are exploited by their superiors in â€Å"The Wars†, just as the unprivileged citizens in â€Å"The Handmaid’s Tale† are used solely to benefit the government. Ignorance to the true motivations and actions of the government are evident in both novels. Social mores and values of present-day society are infracted in both â€Å"The Wars† and â€Å"The Handmaid’s Tale†. Regardless of occurring over different time periods, there are several analogous aspects in the two societies represented in â€Å"The Wars† and â€Å"The Handmaid’s Tale†, which are criticized.

Explore the differences in the ways Hamlet and Laertes go about seeking revenge Essay

This essay will consider the relevance of father/son relationships to motive for and the manner of revenge, the initial responses of both Hamlet and Laertes to the news of the murder of their father. Finally I will conclude by comparing how Hamlet’s and Laertes’ responses each compare with Fortinbras’ responses to his fathers death. The relationship each son had with his father is important, because it can be seen what motivates them for revenge, and whether or not their father’s influence inspires such vengeance. Hamlets’ relationship with his father is only shown after his demise. This is the only way we are able to see father and son interact. What we do see of this indicates that they do not have a good relationship, as the ghost of Hamlet’s father takes no pains to cover up the torment he endures beyond the grave. The ghost wants Hamlet to †revenge his foul and most unnatural murder† and warns that he would find Hamlet a †fat weed that roots itself in ease on Lethe wharf† if he did not avenge his death. The ghost might have said this quite scathingly, perhaps because he is aware of Hamlet’s tendency to contemplate every action, and failure to get things done quickly. The love in this relationship is clearly one sided, Hamlet later on in the play, in Act 3 Scene 3-4 shows his mother a picture of his late father and a picture of Claudius. He bitterly comments on how superior his father is with his †Hyperion curls†, †grace† and †eye like Mars to threaten and command† compared to Claudius. He is furious and obviously holds his father in high regard. The abnormality of Hamlet’s situation is emphasised when the ghost appears before Hamlet and his mother in act 3 Scene 4. When Hamlet’s situation is compared to the relationship Laertes shares with his father, the result is starkly different. They both appear to have a very close father-son relationship and in Act 1 scene 3 we can see a conversation between them, where Polonius is giving Laertes fatherly advice on how to behave when in Paris. Among the many aphorisms given by Polonius, he warns Laertes too not â€Å"give any unproportioned thought his act; Later on in the play, we can of course, see that Laertes ignores this heartfelt piece of advice when seeking revenge on Hamlet. Through not sitting down and thinking the situation out calmly, he jumped to the wrong conclusions. Polonius went so far as to ask for Claudius’ permission for Laertes to leave for Paris on Laertes’ behalf. The language he uses such as â€Å"he wrung from me my slow leave† does not suggest anything other than a father who carries nothing but deep affection for his son, and does not which to see him leave. No sooner are we shown the cruel and malicious treatment of Hamlet by hid dead father, then we are shown the stark contrast of Laertes and Polonius’ concerned and endearingly caring farewell conversation. As well as having completely different familial relationships, Hamlet and Laertes themselves form one of the most important polarities in all of the play. This is important in understanding why both characters have different methods of avenging their fathers. As the plot progresses, Hamlet’s hesitance and general inability to obtain his father’s revenge, will be heavily contrasted with Laertes’ fierce willingness to avenge his fathers’ death. Before Hamlet spoke to the ghost, he didn’t know that his father had been murdered. When the ghost asks him to †revenge his foul and most unnatural murder† Hamlet replies †Murder? † the question mark in this statement indicates that Hamlet had not considered seriously the idea that his father had been murdered, and that it had taken him by surprise. Hamlet has been delivered a double shock. He was already grieving for his father’s death and is now confronted by the fact that he was murdered. The ghost exhorts Hamlet to seek revenge and Hamlet, who is intensely moved, swears to remember, obey, and â€Å"sweep to his revenge†. Whereas Hamlet doesn’t quite trust the ghost and seeks to test Claudius’ guilt himself by staging a play based on the murder, Laertes sees no cause to disbelieve the method in which his father died. Laertes instantly trusts Claudius’ word that Hamlet is his father’s murderer. Laertes is a complete foil for Hamlet in some actions; his cry for vengeance is an absolute contrast to Hamlets’ timorous testing for the ghosts’ truthfulness. Laertes acts as the wronged son operation in open fury who †dates damnation; He has all the moral legitimacy that Claudius lacks and that Hamlet has forfeited through not acting quick enough and procrastination too much. Hamlet, however, does have powerful and genuine incitement †a dear father murder’d† as one soliloquy puts it and †a mother stain’d† as does another. Laertes confronts the king in Act 4, Scent 5. He demands †where is my father†¦ how came he dead?†¦ I’ll be revenged most thoroughly for my father† believing Claudius to be the perpetrator of his father’s murder. The words that Laertes utters could quite easily have come from Hamlet’s mouth. You can almost hear the bitterness and scarcely contained fury in Laertes tone as he said these words. It is poignant that whereas Hamlet took time to establish Claudius’ s guilt for himself, Laertes had jumped in at the deep-end and confronted the king wrongfully. Claudius managed to diffuse the situation by giving very short snappy answers such as †dead† by saying this; he is showing that he is being honest and up-front with Laertes and giving no excuses. In Act 4, Scent 7 Laertes initial fury has calmed down, although he remains extremely confident about the task ahead. He thinks about Hamlet’s dirty deed and his †noble father lost; he welcomes Hamlets’ return so that he can †tell him to his teeth ‘though didest thou†Ã¢â‚¬â„¢. Every word he says invites comparison with Hamlet. When he arrived at the palace to challenge the king, Laertes brought with him a †riotous head† who cried, †Laertes shall be king! † He is obviously very angry, and this can be seen in the manner in which he speaks to Claudius. He calls him a †vile king†, â€Å"dares damnation†, and †vows to the blackest devil! † He obviously wants to make very clear his feelings on the matter of his father’s death and wants revenge. It can also be seen that he has dispelled any respect he had for Claudius. This is different from Hamlet, because although Hamlet is not overly polite to the king, he does not openly defy him as Laertes does in this scene.

Process of Business Research Methods

The steps of basic and applied research are the following: 1. OBSERVATION (Broad Area of Research Interest Identified) – Identification of broad problem area through the process of observing and focusing on the situation. Any area/situation that has got identified for improvement can be classified as a broad problem area. 2. PRELIMINARY DATA GATHERING (Interviewing Literature Survey)- Once the broad problem area has got identified, the same can be narrowed down to specific issues for investigation through preliminary data gathering. . PROBLEM DEFINATION (Research Problem Delineated)- It is clear , precise and succinct statement of the question or issue that is to be investigated with the goal of finding an answer or solution. 4. THEORETICAL FRAMEWORK (Variables clearly identified and labeled)- A theoretical framework is a conceptual model of how one theorizes or makes logical sense of the relationships among the several factors that have been identified as important to the pro blem. It is a logically developed, described and elaborated network of associations among the variables( dependent/criterion , independent/predictor, moderating , intervening) deemed relevant to problem definition. 5. GENERATION OF HYPOTHESIS- After identification of important variables and establishing the relationships amongst them, formulating of testable statements (to test the relationships) is called hypothesis development. The null hypothesis states a definitive, exact relationship between two variables. The hypothesis is tested scientifically through appropriate statistical analyses. 6. SCIENTIFIC RESEARCH DESIGN – Design of the research in a way that requisite data can be gathered and analyzed to arrive at a solution. Experimental designs need to be done to examine the possible cause and effects on the various variables. 7. DATA COLLECTION, ANALYSIS AND INTERPRETATION: For data collection, sources of data (primary or secondary) need to be identified first. If secondary sources, then data is already available for analysis. If primary data is required, sources of data can be focus groups, panels and unobtrusive sources. Next will be the data collection methods, which can be through interviewing, questionnaires, observational studies, projective tests. Various sampling techniques can be used in structuring the samples for example simple random sampling, Stratified random sampling , systematic sampling etc. After the data is gathered, then the data is made ready for analysis by editing, coding, categorizing data and entering data in computer system for further analysis. . Data Analysis – Basic objectives of data analysis is getting the feel of the data, testing the goodness of data for reliability, validity and for hypothesis testing. Once the various statistical tests like t-test, Pearson correlations matrix etc. are done on the data, interpretations are being drawn from the respective tests. Sometimes software like SAS , SPSS are getting used worldwide to do the data analysis. 8. DEDUCTION (Hypothesis substantiated? research questions answered? ) – It is a process of arriving at conclusions by interpreting the meaning of the results of the data analysis. It validates the hypothesis or research questions. 9. REPORT WRITING – After the deduction a detailed report is written with the definite title , table of contents and the various steps with acknowledgements , summary etc. 10. REPORT PRESENTATION:- After the preparation of the report , main summary along with the findings is sometimes required to be presented to some authorized committee. 11. MANAGERIAL DECISION MAKING: After the written and oral presentation, managers required to take decisions based on the reports. Though this particular step is not strictly part of the BRM process , however this step is important to complete the cycle which started with the observation of the problem and the problem getting addressed to by the managerial decision.

Breakfast at Tiffanys Essay

The movie begins appropriately with the lead Holly Goligthly having breakfast outside of Tiffany’s in New York and already that sets the tone of the whole movie. She’s dressed in a black Givenchy dress and her hair resembles something of a pineapple. She is looking in to the store and we see her perfectly polished reflection in the well-polished windows. Appropriately I say, since the title says just that, Breakfast at Tiffany’s. Even though is seems unimportant, just a title, Tiffany’s plays a central role throughout the movie but not just as a location for several of the scenes. It represents everything Holly wants and doesn’t seem able to get or allow herself to want. Holly as a character is a very intriguing creature. Her quirkiness and seemingly free-spirit leaves me wanting to emulate her, doing my hair and make-up in the same way and act like she does. It’s not until the middle of the movie when I realize that under that perfect exterior lays a very broken and confused spirit. The ideas of the perfect and glamorous feel of Tiffany’s are nouns Holly tries to apply to herself. The presumed shallowness of the sales people and the expensive merchandise makes me understand that for her, money and the played identity of Holly Golightly, controls her life. It leaves me with a sense of longing to understand this complex personality and question was lies beneath the surface. It becomes clearer throughout the film that even though it seems very shallow there is a compassion and depth to Holly and so also to Tiffany’s. One of my favorite scenes that clearly represent this is when Holly and Paul Varjak spend a day doing things they have never done before and end up at Tiffany’s. Due to the censorship of the time, the movie was released in 1961, it is never outspoken, but definitely clear what lengths both Holly and Paul, will go for money. In this scene money is not the focus, and the ring from the Kracker Jacks becomes a representation of the humanity in not only Holly but Tiffany’s and even the city of New York. Every decision the director has made in this film is very carefully selected, and even though the details are very subtle at first glance, they all support the idea I believe the film is trying to portray. New York as the big, glamorous city where wealth and beauty seem like a commodity. The belief that anybody can pretend to be what they want, or in Holly’s case, hide what they are. Every detail becomes important. Holly dressing almost exclusively in black but when she thinks she has finally gotten what she want, knits a red dress. Her empty apartment that in that same moment gets decorated and the only reason we know it’s not real is because the cat still has no name. There are so many different layers to this film and I guess that is why it has become a classic. Every time you see it you discover new details or change your mind about the mysterious and ever changing Holly.

Acrobatics Workshop Essay Example for Free

Acrobatics Workshop Essay ? No matter which figures or pyramids are being tried, the facilitator must make sure that there are â€Å"catchers† present to prevent injuries. Participants should be instructed how to catch one another and to take responsibility for others in the group.  1. Description of the activity  Part 1 – Warming Up & Trust Exercises  A. The participants are put into pairs. One partner becomes a guide, the other becomes â€Å"blind†. The guide takes their blind partner for a walk (around the grounds, over obstacles, etc. ) while holding hands. After some minutes the partners change roles. Variations: Follow the same steps as above, but have the seeing partner lead with only one finger. Alternatively, have the seeing partner lead using only their voice – no physical contact between partners.  B. In pairs, participants stand face to face with their feet together and holding hands. Each person leans back carefully with full body strength by stretching their arms. The challenge is to maintain balance.  C. All participants stand together in a circle and hold hands. Count off into 1’s and 2’s. On the signal, using all their strength, the 1’s lean inside while the 2’s lean outside. After a few seconds, carefully pull back into a normal circle and then change (2’s inside, 1’s outside). D. In small groups (3-7 persons), one person stands in the middle of a circle. Standing stiff and without moving their feet, the one in the middle â€Å"falls† from one person to another and is slowly passed around inside the circle. After some moments, change roles. Give everyone a chance to be in the middle.  Variation: you can also do this with just three persons. The one in the middle is slowly passed forward and backwards between two persons. Part 2 – Stretching  Before trying actual figures, it is important to warm up the joints and the muscles. Gently stretch legs, arms, neck, and shoulders. Don’t forget to pay attention to the wrists and ankles, too.  Part 3 – First Acrobatic Steps  3A. Napoleon (3 persons):  Ã¢â‚¬â€œ The first person goes down and takes the â€Å"bench† position; the second person goes up and forms a bench on top of the first person (see diagram 4)  Ã¢â‚¬â€œ The first person goes down and takes bench position; second person goes up and stands on the shoulders and hip of the bench. Keeping their balance, the bench slowly starts to walk forwards on their hands and knees (see diagram 10). (Remember – you must NEVER stand in the middle of the bench’s back, only on their shoulders and hips!) The third person is always the â€Å"catcher† for the person who is â€Å"up†.  3B. Knee stands (4 persons)  Ã¢â‚¬â€œ The first person goes down and takes the bench position; second person sits down on the bench’s hips (facing bench’s feet); taking the second person’s hands, third person goes up and stands on second person’s knees (keep holding hands). If second and third person can balance on their own, the bench can walk away, leaving the two in balance position. The fourth person is the catcher. 3C. Galion figure (4 persons)  Ã‚  The same as 3B (above), but second and third person open op their arms on one side and look in the same direction. (You still need the fourth person as catcher.)  Part 4 – Pyramids and standing on shoulders  Once participants have grasped the basic steps, they can proceed onto building pyramids and making new shapes (see diagrams in section D â€Å"Some Pyramids†).  2. General remarks  Who can do acrobatics? Acrobatics can be used with groups of all ages: teenagers, adults, even children from 4 or 5 years of age. It is important to include the warming up and trust-building exercises, especially if the people in the group do not know each other very well. Stretching and warming-up the muscles is important to avoid accidents. Everyone in the group should be taught the catcher’s tasks. The group has to take responsibility for itself – it is up to everyone to look out for one another. Why use acrobatics?  Acrobatics is a perfect method for team-building at any age. It’s good to learn to give and to take help from one another. Even if you have only a short amount of time, participants can learn amazing things like building pyramids or standing on shoulders. Acrobatics can help people learn about taking responsibility for others but also about respecting limits (their own and other person’s). The atmosphere in the workshop should allow participants to say if they don’t want to try a certain figure or activity. An extra touch  If you have more time (e.g. the group stays together several days), the participants can put together a presentation. This is a great way for the group to show off what they have learned (especially good for children and young adults).  Accessibility  Some groups may have specific needs (e.g. older participants or individuals with physical or mental disabilities), but these are not reasons for people to be excluded. For example, past experiments with acrobatics has shown that it’s possible to include people who might be missing a limb or even those in wheelchairs. There may be some limits, but in most cases it just takes some fantasy to create new forms and figures which include all members of the group. 3. Literature  There are many resources to be found describing acrobatics and other circus activities. Two of these include:  1. Rudi Ballreich, Udo v. Grabowiecki (Hg.), Zirkus spielen. Ein Handbuch, 1999 Stuttgart/Leipzig. Not only about acrobatics but all circus skills you can use with young people, tips for presentation as well. (German language)  2. J.M. Fodero/E.E. Furblur, Creating Gymnastics, Pyramids and Balances. Leisure Press, Champaign, Illinois, 1989. This book focuses only on acrobatics and has a great amount of drawings for figures for 2 persons up to pyramids with 15 or more persons. For beginners to advanced. You can find some figures presented in the book on the Internet: http://www.mypage.bluewin.ch/mmc/akro/bkd7.html. (A German-language edition of this book is available under the title Menschenpyramiden.) Acrobatics Workshop. (2017, Sep 26).

Reproduction problems Essay Example | Topics and Well Written Essays - 1000 words

Reproduction problems - Essay Example In the case of this patient the deficiency of 21 Hydroxylase led to the over production of androgen in the adrenal gland, which caused virilence in the patient. The exact pathophysiology of this disease will be explained in detail in the following section. 21Hydroxylase is specifically located in the endoplasmic reticulum of the zona fasciculate of the adrenal gland. It main function is the catalysis of 17 hydroxyprogesterone to a compound known as 11 deoxycortisol utilizing the glucocorticoid mechanism (Nieschlang et al., 42-55).The pathway begins with pregnenolone and ends with cortisol. It also acts as a catalyst in the pathway of progesterone to 11 deoxycortisteronne. Therefore, the deficiency of this enzyme affects both the glucocorticoid and mineralocorticoid pathways. The alsom leads to the hyperplasia of the adrenal cortex and elevates the level of ACTH (Nieschlang et al., 42-55). Since the catalytic step of the reactions is inhibited, there is an accumulation of 17 hydroxypr egnenolone and progesterone in the adrenal cortex. The level of 17 hydroxypregnenolone is elevated by approximately 500 times. 17 hydroxypregnenolone is utilized in the synthesis of androstenedione, DHEA and testosterone therefore excessive accumulation of this steroid hormone has led to the ambiguous external genitalia. The ovaries inside the patient are normal and the fallopian tubes, uterus and upper vagina are also normal due to the fact that they are not exposed to testicular antimullerian hormone. The elevated levels of testosterone lead to the enlargement of phallus. The patient has stage 1 virilization due to the significantly enlarged clitoris (Nieschlang et al., 42-55). The therapeutic approach towards congenital 21 hydroxylase deficiency is complicated and requires long term care and management. The patient should be admitted to the pediatric endocrine clinic. The management approaches require the following issues to be addressed and these include stress coverage, parenta l education and crisis prevention, monitoring and initiating hormonal replacement, optimizing the growth of the patient, reconstructive surgery of the external genetalia and optimizing the suppression of androgens and the future fertility of these infants. The hormonal replacement in newborns with CAH is to protect them from developing insufficiency of the adrenal gland and to also stomp the enhanced production of androgens. The hormonal replacement involves the administration of glucocorticoids which act as a substitute of cortisol thereby reducing the excessive amount of ACTH production. The parents of the child should also be educated on the nature of treatment as the administration of glucocorticoids is independent of the health condition of the patient and stopping administration may lead to death by adrenal crisis. The doses should never be missed. Case 2 The patient had 5 alpha reductase deficiency which is an autosomal recessive intersex disorder which occurs as a result of genetic mutation. This leads to the deficiency in the 5 alpha reductase type II gene (Costanzo, 10-20).The reactions that are catalyzed by 5 alpha reductase deficiency lead to the production of testosterone, therefore this process is inhibited. This enzyme is also responsible for the conversion of testosterone to DHT. The enzyme is expressed in the external genitalia in the early gestational period and is an important influence on the physiological development of male external